How the Competition Cuts Corners

Makello protects your home from potential roof leaks.
Makello protects your home from potential roof leaks.
Makello protects your home from potential roof leaks.

Below are 4 topics to teach you how unethical solar installers can cut-corners where the homeowner and the permit inspector won’t see it, in order to lower the bid price. 

Poor quality installation techniques can only save money in the short term.  Eventually, the home repairs for potential water leak damage will outweigh any cost savings.

Are you ready to save money on solar power, EV charging or Energy Storage? Get an instant quote from Makello!

Topic 1)  Waterproofing – “Lag bolts in the center of rafters”.
For a cement tile roof, our process takes 1 installation team 2 days to complete and the competition does 2 installs per day with 1 team.

If we have access to the attic and the height of the attic ceiling is more than 36” tall, then we will install the lag bolts from the inside the attic.  That way we know that each lag bolt is securely fixed in the center of the rafter, and did not miss the rafter or split out the side. Our installation is durable to last a lifetime to protect the home and solar PV system from damage.

Other companies install lag bolts from the top of the roof; they do a hammer test on the roof to find a rafter, or they look at the eaves to see one end of the rafter, then they write marks on the roof, chalk a line and drill every 24” or 18” on center, hoping that they hit most of the rafters.  Even if an installer does hit a rafter, how will they know if they split the side of the rafter, which would compromise the structural integrity of the entire roof and cause it to sag over time? Or if they miss the rafter, then the 3.5” lagbolt will be sticking 3” out of the plywood; it might feel solid, but then when the wind comes it will shake the solar array and move the lag bolt up and down, widening the lag bolt hole and break the sealant caulking compound, eventually causing a drip leak, wood rot and termite problems, or worse, if a strong wind comes it could pull the entire solar array off of the roof!

Topic 2)  Waterproofing – “Sealant properly applied and cured”
If the industry top rated waterproofing sealant is misapplied or if the installer does not allow adequate time to cure before installing the solar PV arrays, you can expect water leak problems in the future.  

Our exclusive solar panel installer, Green Energy EPC does the job right.  After we install the lag bolts in the center of the rafters, we add the standoffs, flashing and sealant.  The sealant requires 24 hours to cure properly if the weather is cool or moist. On dry and hot days it can cure faster, but at the least, it should take 4 or 5 hours minimum to form a continuous bond seal between the rafter & lag bolt, lag bolt & flashing, flashing and tar-paper.  Green Energy EPC applies the M1 sealant properly in the required locations, and goes even beyond what is required, by placing 2 beads of sealant in a “n” or upside-down “U” shape on the flashing above the standoff, higher up on the roof, so that even if water is running towards where the flashing and standoff meet, it will be diverted away from the area by the “n” and around the area for many years to come.  After the sealant is applied, we leave the area for several hours to 24 hours, to allow the sealant proper time to cure before adding the rails and modules. The care and process takes extra time, and an extra day to roll the truck and bring back the crew, but it is worth it. We sleep well on rainy nights knowing the solar roof integration will be water safe.

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Other companies are in a big hurry, with 1 team doing 2 installs in 1 day.  They routinely skip the sealant application or misapply the sealant so that it does not form a continuous bond.  They do not allow the sealant proper time to cure; they add the rails and modules, tighten the nuts, balance the array, tighten the nuts some more, move modules around and rebalance to make it square – all this activity is breaking the sealant bond that has not cured, introducing gaps which act as a channel for the water to drip inside the structure, eventually rotting the wood and tar paper, inviting termites to cause more damage.

Topic 3) Warranty: The condition of the roof, underlayment and supporting structure should be of sufficient condition to outlast the 25 year solar panels warranty.

A solar panel system installed securely and properly will last 25 – 30 years or longer.  If the condition of the roof, under-layment and supporting structure is questionable or poor at the time of installation, the roof might need to be replaced during the solar panel 25 year warranty period. 

Many solar companies and salespeople are willing to take the sale and cash the check, knowing that that condition of the site is insufficient to maintain the home waterproofing, and by the time the roof has a leak, they will be long gone.

Green Energy EPC inspects the condition of the roof and is honest with the owner about the longevity and expectations.  We will not install solar panels on a poor quality roof, if the tiles are worn through, or if the tar paper is torn, aged or missing.  Honesty and integrity is at the core of our quality installation. We would rather walk away from a deal to avoid potential problems and risks.  It is the ethical way of doing business. Sam Syed, President of Green Energy EPC teaches the ethics of solar panel installation and solar panel sales at our NABCEP accredited classes at Mira Costa College and at Cuyamaca College.  

Topic 4) Waterproofing – “Flashing requires careful shimming of the tiles in the row above”.

When installing roof flashing, it is imperative to take your time and not be in a hurry.  The proper way to insert a flashing is to use pry bars to carefully lift up the shingles higher on the roof, above the place where the flashing will be installed.  Each shingle or tile section is held to the roof by nails that penetrate the tar paper and plywood. If a tile is moved too quickly, the nail is pulled out of the hole, leaving an entry point for rain to drip through the roof.  If a tile is shimmed slowly, the nail end will remain in the hole and can be tapped back into place, blocking water penetration. In any case, if a nail is removed, it must be filled with sealant.

Solar installation companies that are in a hurry are likely to shim the tiles out too quickly and also to fail to fill the nail holes with sealant. Eventually the water will find it’s way to the drip hole, the wood will rot and cause more headaches for the homeowner.

If you are considering solar for your home or business, be sure that it will be installed properly to get the most out of your system. Contact us for a FREE Energy Analysis and piece of mind for a quality installation. Check out the videos below to find out more about what Makello is about.

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Quality Installation Lasts A Lifetime

Quality installation and module washing ensure production
Quality installation and module washing ensure production
Who will help me with my module washing?

Can you name any electrical appliance, other than solar panels, that can work uninterrupted, for 30 years or longer?

Long term power production and cost savings is only part of the bigger picture.  For example, how much do you save with solar if a poor quality installation causes a roof leak?

Are you ready to save money on solar power, EV charging or Energy Storage? Get an instant quote from Makello!

Quality in manufacturing receives most of the attention in discussions with 1000s of San Diego residents, at our events and at our Energy Analysis appointments.  Why is so little attention paid to Quality Workmanship?

A high quality installation doesn’t happen by accident.  It starts with a NABCEP training curriculum, in the field mentorship, leadership that is reluctant to relinquish control or oversight until the trainee demonstrates excellence, and pledges to uphold highest standards in integrity, honesty and ethics.

There has to be a clear process and expectations, with strict adherence to safety procedures and protocols.  There has to be metrics, full-disclosure documentation, and follow through on all commitments. 

Any salesperson can say that they have highest quality.  How will you know the difference?  Read our guides to see for yourself:

  1. Discover “Why Makello?”
  2. Uncover “The Dirty Little Secrets of the Solar Industry“.
  3. Understand “What the Competition Does to Cut Corners”.
  4. Demand “Buyer’s Rights for Energy Upgrades“.
  5. Choose “Quality in Manufacturing“ 

My UCSD Internship at Wipomo

Tatiana Freinn Von Rheinbaben, Wipomo Research Intern
Tatiana Freinn Von Rheinbaben, Wipomo Research Intern
Tatiana Freinn Von Rheinbaben, Wipomo Research Intern

In the summer of 2015, I worked full-time for the San Diego based energy efficiency company Wipomo. Overall, I had a great and very rewarding learning experience, especially since this was the first internship that I completed in the sustainability and alternative energy sector, an area I would like to work in after graduation.

Research Intern Tatiana assisting on a solar installation
Wipomo Research Intern Tatiana Freinn Von Rheinbaben helping out in a solar installation

As a fourth-year U.C. San Diego student and molecular biology major, my background, aside from a membership of the UCSD organization Engineers for a Sustainable World, did not provide engineering or computer science classes prior to her internship at Wipomo. Thus, basically all the tasks I performed at Wipomo were new to me, but through hard work, dedication and love for nature, conservation, and sustainable development, I was able to contribute to the development of the company and complete my assignments.

My part-time work with Wipomo began in May 2015, and continues until graduation in June 2016.  As a social media administrator, I post interesting articles, pictures and/or videos of our work in the field on Facebook, Twitter, Instagram, Yelp and Youtube.  I also helped to staff the Wipomo booth at events, like EcoFest (9th year, formerly Encinitas Environment Day), where Wipomo organized the Energy Ecosystem Pavilion and Electric Vehicle Showcase, or similar to events at UCSD where ESW & Wipomo demonstrated a mobile electric vehicle charging station to commercial business owners.

Wipomo on 2016 EcoFest
Wipomo on 2016 EcoFest
Wipomo on 2016 EcoFest
Wipomo on 2016 EcoFest

My full-time work with Wipomo, from July – September, I helped Charlie Johnson, the CEO, to create proposals for customers: we would input a costumers personal, electricity and gas usage information in our model and analyze the house/property with Google Earth to estimate the amount of solar modules the costumer would need to bring the electricity bill close to $0.

Makello Team on a Site Survey.
Makello Team on a Site Survey.

During the site survey appointment, we would inspect the roof, measure the roof dimensions, the angle of tilt and azimuth, and record a shading analysis. In some cases, if agreed so by the customer, we also performed an Energy Audit. We record power and use characteristics for appliances, light bulbs, pumps and motors, in our software tools, to analyze the potential cost savings from energy efficiency upgrades like LEDs or Energy Star appliances.

At the office, we interact with the Wipomo team, electrical engineers, mechanical engineers, software engineers, energy efficiency experts, suppliers, distributors and construction industry personnel, to discover the trade-offs in equipment, site and installation techniques for a particular customer.  Often we inquire with Sam Syed, owner of Green Energy EPC, before finalizing the solar photovoltaic system proposal. Sam’s team is the one that actually accomplishes the solar array installation.  Sam is a NABCEP certified solar installer.  He teaches the PV Installation classes at Cuyamaca College and Mira Costa College (Oceanside). I had the chance of watching various Green Energy EPC installations and even assisting at one installation as a volunteer. For a non-engineering person such as myself, the solar installation was an incredibly rewarding experience under the guidance of Green Energy EPC’s trained installers – drilling on the roof, positioning solar modules, connecting the modules to inverters and helping out with various other small tasks was a lot of fun. Overall, I truly enjoyed being outside, in the field and interacting with the customers directly and not only via phone or email. Oh yes- and the view from the roof is usually beautiful!

Another great part of my internship was the fact that I attended the Intersolar North American Conference in San Francisco, a yearly conference where various international companies present their technologies- solar panels, installation equipment, batteries, inverters, and the list goes on and on. And since we were already in Northern California, we also met with a few commercial and residential customers in the Bay Area that are installing in 2016.

Intersolar North American Conference
Intersolar North American Conference

Now, after my internship, I can definitely say that I would like to keep working in the field of renewable energy and sustainable development. I might not always work in the solar industry, but  I do realize how this field is currently booming and can definitely benefit people and the environment at the same time.
So, my conclusion: after all, anyone can excel in a field that might seem foreign at first- it is up to you to put heart and passion into your work to create the reality you are looking for.

By Tatiana Freinn Von Rheinbaben, Wipomo Research Intern

Solar Installation Exclusive Green Energy EPC

Muqheet(Sam) Syed, President and founder of Green Energy EPC
Muqheet(Sam) Syed, President and founder of Green Energy EPC
Muqheet (Sam) Syed, President and founder of Green Energy EPC.

Sam Syed, owner of Green Energy EPC, has started and trained a community of over 200 photovoltaic systems installers and project developers in San Diego. Many of his students earn NABCEP accreditation, the highest standard of certification in the solar industry for photovoltaic systems installation. The values that Sam teaches in the classroom are the same values that Green Energy upholds outside of the classroom; “Ethical Sales, Quality Installation, and Integrity”. That’s why we are pleased to announce our partnership with Green Energy EPC for San Diego residential solar photovoltaic systems installations.